International Orders

We will ship orders internationally, but please be aware that many of the items, particularly the mats and the blankets, are quite heavy and will be bulky, so the shipping charges can be quite high. Also, some international orders, even one item, may be subject to additional fees (customs, duties, brokerage fees, taxes, etc.), which are the customer's responsibility.

 

Unfortunately, due to possible customs issues associated with international orders, we cannot accept refunds, returns, or exchanges on international orders. All international orders are inspected twice for damage, defects and any possible problems before shipment.
For questions about placing an international order, please email us at CustomerCare@Silkinimports.com with a description of what products you would like to order  and you’re shipping address. We will need this information so we can calculate the weight , we will then contact you with a total shipping and Item (s) cost, as well as instructions for placing your order.

Also,  you may contact us at, 001-949-340-7138  between 8:00 - 5:00 PST and we can assist you over the phone.